Return Policy

Return Policy for gkratnam.mulltiply.com

1. Return Eligibility

a. Eligible Items:

  • Most items purchased from gkratnam.mulltiply.com are eligible for return.
  • Items must be in their original condition, unused, and with all tags and packaging intact.

b. Non-Returnable Items:

  • Certain items are non-returnable, including [provide examples, such as personalized/customized items, digital downloads, or perishable goods].

2. Initiating a Return

a. Time frame:

  • Customers must initiate the return process within [specify number] days of receiving the product.
  • Returns requested after this period may not be accepted.

b. Return Authorization:

  • Contact our customer support team at [provide contact information] to request a Return Authorization (RA) number.
  • Clearly mark the RA number on the outside of the return package.

3. Return Shipping

a. Shipping Costs:

  • Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
  • We recommend using a trackable shipping method for returns.

b. Condition of the Item:

  • The returned item must be in its original condition, unused, and with all tags and packaging intact.
  • We reserve the right to refuse returns that do not meet these criteria.

4. Refund Process

a. Refund Method:

  • Refunds will be processed using the original payment method.
  • If the original payment method is no longer available, an alternative method may be used.

b. Refund Time frame:

  • Refunds will be processed within [specify time frame, e.g., 7-14 business days] after the returned item is received and inspected.

5. Exchanges

a. Product Exchanges:

  • We may offer exchanges for eligible items.
  • Contact our customer support team for exchange requests.

6. Damaged or Defective Items

a. Reporting Issues:

  • If you receive a damaged or defective item, please contact our customer support team immediately.
  • We will arrange for a replacement or issue a refund, depending on product availability and customer preference.

7. Changes to this Policy

a. Policy Updates:

  • We reserve the right to update or modify this Return Policy at any time.
  • The latest version will be posted on our website with the effective date.

8. Contact Us

a. Questions:

  • If you have any questions or concerns about our Return Policy, please contact us at
    Name:
    Email: