Cancellation Policy

Cancellation and Refund Policy for gkratnam.mulltiply.com

1. Cancellation Policy

a. Order Cancellation by Customer:

  • Customers can cancel an order before it has been shipped.
  • To cancel an order, please [provide instructions, such as contacting customer support or using an online cancellation form].
  • Once an order has been shipped, it cannot be canceled.

b. Cancellation by gkratnam.mulltiply.com:

  • We reserve the right to cancel an order for reasons such as product unavailability, pricing errors, or fraudulent activity.
  • If we cancel an order, we will notify the customer and issue a full refund.

2. Refund Policy

a. Refund Eligibility:

  • Refunds are only issued for eligible products and under certain circumstances.
  • Eligibility criteria may include the condition of the returned item and adherence to the terms outlined in this policy.

b. Refund Process:

  • To request a refund, customers must [provide specific instructions, such as contacting customer support or using an online refund request form].
  • Refunds will be processed within 7-14 business days after the returned item is received and inspected.

c. Refund Methods:

  • Refunds will be issued using the same payment method used for the original purchase.
  • If the original payment method is no longer available, an alternative method may be used.

3. Non-Refundable Items:

  • Certain items may not be eligible for refunds, including [provide examples, such as digital downloads, gift cards, or personalized/customized products].

4. Return Shipping:

  • Customers are responsible for the cost of return shipping unless the return is due to our error or a defective product.
  • We recommend using a trackable shipping method for returns.

5. Damaged or Defective Items:

  • If you receive a damaged or defective item, please [provide instructions for reporting the issue, such as contacting customer support].
  • We will arrange for a replacement or issue a refund, depending on product availability and customer preference.

6. Changes to this Policy:

  • We reserve the right to update or modify this Cancellation and Refund Policy at any time. The latest version will be posted on our website with the effective date.

7. Contact Us:

  • If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at
    Name:
    Email: .